Shipping policy

Shipping Policy

Thank you for shopping with Dermalux Wellness.

Order Processing
Orders are generally processed within a few business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Shipping Times
Delivery times may vary depending on your location and shipping carrier. Estimated delivery times are provided at checkout and are not guaranteed.

Shipping Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to high order volume, carrier issues, weather conditions, customs processing, or other circumstances outside our control.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, when available.

Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your order. Dermalux Wellness is not responsible for packages delayed, lost, or delivered incorrectly due to inaccurate shipping information provided by the customer.

Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our support team at support@dermaluxwellness.com and we will do our best to assist you.

Shipping Restrictions
We currently ship across the United States. Availability may vary depending on your location.

Contact Us
If you have any questions regarding shipping, please contact us at:
support@dermaluxwellness.com